In this guide we will show you how to use StreamShark's Viewer Management feature.
Note: This guide is for customers on Business and higher plans.
StreamShark's Viewer Management feature allows you to create groups for whitelisting viewers by domain or email address and requires viewers to authenticate to unlock the player and watch the live stream.
2. Creating a Viewer Group
Navigate to Viewer Management in the side menu and click on the Manage Groups option. Click on the Add button and enter the Title as "Seminar".
2.1 Whitelisting Domain
For the Domain Whitelist field, enter the domain(s) for whitelisting all viewers with emails that end with those domains. In the example below, we are whitelisting the domain "streamshark.io". Click on SAVE and your group will now be visible in the Manage Groups List.
2.2 Restricting by email
If you want to add a list of viewers to the group, leave the Domain Whitelist field blank and click SAVE. Then follow step 3.
3. Adding Viewers
Navigate to Manage Viewers and click on the Add button. The Add Viewers screen will appear. Assign the viewer to the Seminar group by selecting it. The viewer can be assigned to multiple groups if required.
3.1 Adding Viewers Individually
Add viewers individually by entering their email address in the Upload field one at a time and then click SAVE.
3.2 Uploading a List of Viewers
You can upload a list of viewers by clicking on the upload to cloud icon and selecting your csv file with the list of email addresses. Then click SAVE.
Note: Your csv should only contain email addresses separated by a delimiter.
4. Manage Viewers
You will see that the new viewers have been added. By default, new viewers have the Status "UNVERIFIED"
When viewers are sent the embed link or the Channel link for the Seminar live stream and they enter their email address, a verification email is sent to their email address. Viewers who click on the Verification link have the Status "ACTIVE".